When you order your Travel phone from the Seven Telecom online
shop, you'll be able to choose a delivery time. The delivery
charge will depend on the time and day you choose to receive
your phone. We can often get your goods to you the next day,
even on a Saturday.
If you placed an order more than seven days ago and still haven't
received your delivery, please call Customer Services on
0208 028 0111 or email travelphone@seventelecom.com
Once you've got your new travel phone or SIM, you'll need to
give customer services a call to register it before you can use
it. When you call us, we'll ask you some security questions.
You'll need to provide answers to these during the process of
buying your phone online. So if the phone is a gift for someone
else, be sure to let them know the answers if they're going to
register it in their name.
Returning goods
If there's something wrong with your mobile, or you have any
general questions about returning goods, then please call us
within 72 hours of receipt on
0208 028 0111 or email travelphone@seventelecom.com and we would be happy to
help you
Alternatively, you can contact us on
Global Utilities Ltd.
5 Stanmore Hill, Stanmore, Middlesex HA7 3DP.
