Terms & Conditions

1. We are Seven Home and Away Ltd. ("the Company").
2. This document ("the Contract") creates a relationship between the Person or a Company ("Customer") that has signed up for any of our services and 'the Company". The Contract includes the terms and conditions of the service provided by the Company to the Customer. The Contract shall begin when the Customer opens an account and shall end after Customer has ceased using the services.
3. In using "the Company's" services, the "Customer" agrees and undertakes the following:
   
   
   • 3.1 The "Customer" agrees and understands that the service is "prepaid' and undertakes to follow all procedures, terms and conditions for prepayment as laid down upon by "the Company".
   • 3.2 To indemnify "the Company" against all liabilities, claims, damages, losses and expense arising from any breach of the "Customer's" undertakings above.
   • 3.3 The "Customer" agrees and undertakes all liability for all charges and fees arising from the use of the "Customer's" account (irrespective of the type of service) whether authorized or unauthorized, unless such unauthorized use is solely attributable to an act or omission on part of "the Company".
     
     
     • 3.3.1 To take care not to disclose the account number or PIN to any other person other than an employee or person authorized by "the Company". In the case of suspected unauthorized use, the "Customer" takes responsibility of informing "the Company" immediately. Disclosure of account details to persons, other the authorized employees of "the Company", is entirely at the "Customer's" risk.
     • 3.3.2 The "Customer" accepts that use of the direct dial facility by any person making telephone calls from telephone number(s) nominated by the "Customer" shall be deemed to be authorized by the "Customer" and that the "Customer" shall pay any charges arising from such use.
   • 3.4 The "Customer" agrees and undertakes that all such above stated disputes are to be made in writing, failing which "the Company" may consider the issue as a non-issue and settled.
   • 3.5 The "Customer" agrees that "the Company's" records are conclusive evidence of the "Customer's" usage of the service and undertakes to pay the charges as required.
   • 3.6.1 Usage charges will be at the rates shown in the current pricelist of the "the Company" and are subject to change without prior notice.
   • 3.6.2 A monthly maintenance of 95p will be charged to your Seven Telecom account to cover features such as additional CLIs (Caller Line Identification), Speed Dial and itemized statements on request.
   • 3.6.3 Any credit on the "Customer's" account which remains unused for 60 days shall expire. The account can be reactivated by calling Customer Services and topping up the account with the minimum amount.
   • 3.6.4 Any credit on the "Customer's" account shall expire if the account has not been topped up for 90 days or more. The account can be reactivated by calling Customer Services and topping up the account with the minimum amount.
   • 3.7 The "Customer" agrees that "the Company" will use its reasonable endeavor to provide service to the "Customer" and that the "Customer" is free to utilise another telecommunications provider at any time.
     
     
     • 3.7.1 "The Company" will not be liable for any charges or damages to the "Customer" should the "Customer" be prevented from accessing the Seven Home & Away system.
   • 3.8 The "Customer" agrees that "the Company" is not responsible for individual carriers' variation in quality, charges, etc.
   • 3.9 If "the Company's" service fails, the "Customer" is free to change use another telecommunications provider till the service is reinstated. In the event that "the Company's" service fails and the "Customer" diverts traffic to another carrier, "the Company" will not be responsible for that carrier's charges.
   • 3.10 Neither party will be liable to the other in contract, tort or otherwise for any loss of business, contracts, anticipated savings or profits or for any other indirect or consequential loss.
   • 3.11 "The Company" reserves the right to close an account with the "Customer" for any reason.
   • 3.12 "The Company" reserves the right to make such enquiries as to the credit worthiness of the "Customer" and the "Customer" consents to disclose any information relevant for such purposes.
   • 3.13 The "Customer", by continuing to use the service, consents to "the Company" sharing Customer information, including use of the service to any company affiliated to "the Company" as "the Company" considers necessary for the provision of the service.
   • 3.14 On "Customer" request if a direct dial equipment is supplied, a monthly rental will be paid by the customer to "the Company". Such equipment shall remain, at all times, a property of "the Company" and shall be returned to "the Company" on demand or on termination of "the Contract".
4. These terms and conditions shall apply to all other services that "the Company" may offer.
5. If any term or provision, or portion thereof, of "the Contract" shall be termed invalid or unenforceable and is omitted completely or to the extent necessary to render it valid and enforceable, the remainder of the agreement shall remain unaffected and in full force and effect.
6. "The Contract" represents the entire understanding between the parties in relation to the subject matter hereof and supersedes all agreements made between the parties whether written or oral. No waiver of any provision of "the Contract" shall be deemed to be a further or continuing waiver of any provision of "the Contract".
7. The termination of "the Contract", howsoever arising, shall not affect the provisions hereof.
8. Continued use of the service constitutes acceptance of these terms and conditions.

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